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Website
Privacy Policy
When you visit the Office of the Attorney General website, no
personally identifying information about you is gathered, unless
you choose to provide such information in an e-mail message or
in the submission of an online complaint form or a business registration.
Browsing
this Site: If you visit our site to read, print or download
information, the only information the office collects about your
visit is "navigational information": the name of the
domain from which you accessed the website (for example, aol.com),
the date and time any page on the site was accessed, and the website
address of any website from which you linked to our site. No information
identifying you personally is collected. Our office uses these
site usage statistics to analyze how our site is used and to improve
its usefulness to the public. In addition, this website does not
use permanent "cookies," a technology which allows websites
to track information about visitors. We do use temporary “session
cookies” to allow visitors to interact with online applications.
Once you finish the application the cookie is deleted.
E-Mail:
E-mail sent to the Office of the Attorney General is not encrypted,
so you should not send messages containing highly sensitive
information by e-mail. If you need to submit such information,
contact us by telephone or U.S. mail. If you send us e-mail,
we use the information you send us to respond to your inquiry,
just as we do with written correspondence. E-mail correspondence
to the office, like mailed correspondence, may become a public
record. As a public record, your correspondence could be disclosed
to other parties upon their request, in accordance with Maryland's
public records law.
Complaint
Forms: Complaint forms submitted online are protected
through encryption. The information you submit will be used by
Attorney General staff in investigating your complaint. In the
case of a consumer complaint, a copy of your complaint may be forwarded
to the business you are complaining about for a response, or may
be shared with other government agencies responsible for consumer
protection. Complaints submitted to our office become matters of public record; however, all or part of the complaint may remain confidential as required or permitted by Maryland's public records law. For example, in healthcare related complaints filed with our office, medical or psychological information about an individual will not be disclosed to the public.
Online
Business Registration: Businesses registering online or
completing other online functions may have to provide certain identifying
information in order to get a username and password to conduct
transactions. This information is protected through encryption.
General
Privacy Policy
It
is the policy of the Office of the Attorney General to preserve
the privacy of personal records and to protect confidential or privileged
information. Such information will be disclosed publicly only as
required by the Public Information Act or as necessary and permissible
to carry out the duties of this Office.
When
this Office collects personal information - that is, information
that identifies an individual with an address, identification number,
telephone number, photograph, or medical information - it is the
general policy of this Office, pursuant to State law, to collect
that information from the person to whom the information pertains.
If we collect such information from you, you generally have a right
to know: the purpose for which we are collecting that information;
the consequences if you refuse to provide that information; your
right to inspect, amend, or correct that information; whether that
information is available to the public; and whether that information
is shared with other entities. Under State law, these policies do
not apply to information gathered for certain specified purposes,
such as the investigation of a possible violation of law.
If
you have any questions about these privacy policies, please e-mail
them to webmaster@oag.state.md.us
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