CONTRACTUAL CASE WORKER
CONSUMER PROTECTION DIVISION
HEALTH EDUCATION AND
The Office of the Attorney General is seeking applicants for a contractual, grant-funded, part-time (50%) Case Coordinator in its Health Education and Advocacy Unit ("HEAU"). The position supports the HEAU's Director, Deputy Director and the HEAU's staff and volunteers. Responsibilities include initial processing of consumer complaints; performing data entry and maintaining information in the HEAU’s databases; processing incoming faxes; written and oral communication with consumers, providers, carriers and other stakeholders; responding to HEAU emails; assisting with reporting requirements; answering hotline calls and other calls to the HEAU and the Division; assisting with the closing of case files; copying and scanning; and otherwise assisting with the general administration of the unit.
The ideal candidate will have will have graduated from an accredited high school, or possession of a high school equivalency certificate; and two years of secretarial/administrative experience. Pertinent volunteer and/or part-time experience is acceptable. Applicants may substitute a degree from an accredited college for the required experience. Applicants shall have knowledge of Word or comparable word processing skills, telephone experience, and organizational skills. Health related background and legal secretarial and database experience preferred. Spanish speaking a plus.
Submit resumes to: Kimberly Cammarata, Director, Office of the Attorney General, 200 St. Paul Place, Baltimore, MD 21202 by Friday, February 27, 2015. EOE.