Support Staff Employment Opportunities
CONTRACTUAL MEDIATION SUPERVISOR
CONSUMER PROTECTION DIVISION
PRINCE GEORGE'S COUNTY OFFICE
The Office of the Attorney General is seeking applicants for a Contractual Mediation Supervisor to assist in the administration of the Mediation Unit in the Consumer Protection Division for a newly created office in Prince George's County. The position is responsible for the training and supervision of 4-8 part-time volunteers; hands on negotiation of complex consumer complaints; and assisting in the management of the unit's daily caseload.
The ideal candidate will have a bachelor's degree or higher from an accredited four year college or university and three years of experience in administrative, government service, mediation or social work positions; and strong interpersonal, writing, and organizational skills. Applicants may substitute graduate education for the required experience at the rate of one year of education to one year of experience, for up to two years of the required experience. Experience working with volunteers and fluency in Spanish are desirable.
Interested persons should submit a resume with a cover letter explaining the candidate's interest in the position, a list of references, and a writing sample to: Karen S. Straughn, Director, Mediation Unit, Consumer Protection Division, Office of the Attorney General, 16th Floor, 200 St. Paul Place, Baltimore, MD 21202 by close of business on Wednesday, September 24, 2014. EOE