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Attorney General Gansler Leads Settlement of
Consumer Protection Claims Against Caremark
Company to Pay $41 Million as Part of Settlement
BALTIMORE, MD (February
14, 2008) - Attorney General Douglas F. Gansler announced today
that he, along with Attorneys General from
27 other states and the District of Columbia, entered into a settlement
of consumer protection claims against Caremark Rx, L.L.C., one
of the nation’s largest pharmacy benefits management (PBM)
companies.
As part of the settlement, Caremark will pay $38.5 million to
the states and up to $2.5 million in reimbursement to patients
who incurred expenses related to certain switches between cholesterol-controlling
drugs. Twenty-two million of the amount paid to the States are
funds that must be used to benefit low-income, disabled or elderly
consumers of prescription medications, to promote lower drug costs
for state residents, to educate consumers concerning the cost differences
among medications, or for similar purposes.
PBMs enter into contracts with employers and health plans to process
prescription drug claims for patients enrolled in the health plan;
negotiate with drug companies to obtain volume discounts; negotiate
discounts with participating retail pharmacies to provide dispensing
services at a discount; and dispense drugs to patients through
PBM-owned mail order pharmacies. In the 30 years since the first
PBMs appeared, their services have evolved to include complex rebate
programs, pharmacy networks, and drug utilization reviews.
Attorney General Gansler’s Consumer Protection Division
today filed a consent order and complaint in the Circuit Court
for Baltimore City against Caremark Rx, L.L.C. and two of its subsidiaries:
Caremark, L.L.C. and CaremarkPCS, L.L.C. (formerly AdvancePCS).
The complaint alleges that Caremark engaged in deceptive trade
practices by encouraging doctors to switch patients from originally
prescribed brand drugs to different brand name prescription drugs,
representing that the patients and/or health plans would save money
without adequately informing doctors of the actual effect this
switch would have on costs to patients and health plans. Moreover,
Caremark did not clearly inform their clients that money Caremark
earned from the drug switching process would be retained by Caremark
and not passed directly to the client plan. The complaint further
alleges that Caremark restocked and re-shipped previously dispensed
drugs that had been returned to Caremark’s mail order pharmacies.
“I am pleased that this settlement will ensure that consumers
are not switched to costlier drugs when it is not in the best interest
of consumers or their health plans,” said Attorney General
Gansler. “As a result of this settlement, important information
about drug switches will now be disclosed to consumers and their
prescribing physicians.”
The settlement requires Caremark to significantly change its business
practices, and generally prohibits Caremark from soliciting drug
switches when:
- The net cost of
the proposed drug exceeds the net cost of the originally prescribed
drug;
- The cost to the
patient will be greater than the cost of the originally prescribed
drug;
- The originally prescribed
drug has a generic equivalent and the proposed drug
does not;
- The originally prescribed
drug’s patent is expected
to expire within six months; or
- The patient was
switched from a similar drug within the last two years.
The settlement requires
Caremark to:
- Inform patients and
prescribers what effect a drug switch will have on
a patient’s
co-payment;
- Inform prescribers
of Caremark’s financial incentives
for certain drug switches;
- Inform prescribers
of material differences in side effects or efficacy between
prescribed drugs and proposed drugs;
- Reimburse patients
for out-of-pocket expenses for drug switch-related health care
costs and notify patients and prescribers that such reimbursement
is available;
- Obtain express,
verifiable authorization from the prescriber for all drug switches;
- Inform patients that they may decline a drug switch and the conditions
for
receiving the originally prescribed drug;
- Monitor the effects
of drug switches on the health of patients;
- Adopt a certain
code of ethics and professional standards;
- Refrain from making
any claims of savings for a drug switch to patients or
prescribers unless Caremark can substantiate the claim;
- Refrain
from restocking and re-shipping returned drugs unless permitted
by
applicable law; and
- Inform prescribers
that visits by Caremark’s
clinical consultants and promotional
materials sent to prescribers are funded by pharmaceutical
manufacturers, if that
is the case.
The Attorneys General
of Maryland and Illinois led the investigation into Caremark’s
drug switching practices. The participating states in the settlement
are: Arizona, Arkansas, California, Connecticut,
Delaware, District of Columbia, Florida, Illinois, Iowa, Louisiana,
Maryland, Massachusetts, Michigan, Mississippi, Missouri, Montana,
Nevada, New Mexico, North Carolina, Ohio, Oregon, Pennsylvania,
South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia
and Washington.
In making today’s
announcement, Attorney General Gansler thanked Assistant Attorneys
General Lauren Calia and Ellen Kuhn
for their work on the case.
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