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Attorney General Settles with Heavy Hammer, Inc.
Website Operator Agrees to Return Subscription Fees
BALTIMORE, MD (September
28, 2007) - Attorney General Douglas F. Gansler today announced
that his Consumer Protection Division
has reached a settlement with several Annapolis-based website operators
that offered information regarding foreclosed properties. The companies,
Heavy Hammer, Inc., Allhud.com, LLC, Foreclosurefile.com, LLC,
Foreclosureway.com, LLC, Hudbox.com, LLC, Hudworks.com, LLC, Reozone.com,
LLC, USHUD.com, LLC. (referred to collectively as “Heavy
Hammer”), and Michael Urbanski, the owner of the companies,
operated websites that offered consumers “free searches” of
databases containing information regarding foreclosure properties “at
no risk.” However, the consumer was unable to obtain complete
listings of properties without paying $9.95 for a three day “trial” membership
that automatically renewed to a monthly membership costing up to
$84.95 a month.
The Division alleged that consumers were misled when they were
promised free searches when, in fact, the searches were not free
and Heavy Hammer did not adequately inform consumers that their
trial memberships automatically renewed at a higher cost unless
they cancelled their subscriptions in writing. The Division further
alleged that consumers were not told in advance that their personal
information provided to Heavy Hammer to purchase the trial membership,
such as their contact information and information concerning their
income, would be shared by Heavy Hammer with realtors and lenders.
The Division alleged Heavy Hammer and its owner made other misrepresentations,
including misrepresenting that their services had been endorsed
by others when the endorsing companies were owned by Heavy Hammer;
that they had a relationship with the Department of Housing and
Urban Development when they did not; and that they overstated the
scope of the information it provided on its websites.
Under the settlement,
Heavy Hammer and its owner denied the violations alleged by the
Division, but have agreed to stop:
- representing any
goods or services are “free” if the
consumer needs to make any payment;
- offering any memberships
or subscriptions that automatically renew unless:
- the
automatic renewal is clearly and conspicuously disclosed
to the consumer,
- the consumer
specifically authorizes the automatic renewal, and
- prior
to any automatic renewal, the consumer is notified of
the pending renewal and
the method for cancelling the
membership
or subscription;
- sharing consumers’ private
information without the consumers’ prior
consent; and
- making any misleading
statements regarding their services and the endorsement of
their services by others.
Heavy Hammer and its
owner also agreed to make it easier for consumers to cancel their
subscriptions. In addition, Heavy Hammer
and its owner agreed to pay a $100,000 penalty and $50,000 for
the Division’s costs.
“I am pleased that consumers who were charged for services that they did
not want or use will receive refunds of their payments,” said Attorney
General Gansler. “Consumers must be provided with accurate information
about how much they will be charged and the services they will be provided.”
Consumers eligible for refunds under the settlement will be contacted
by the Consumer Protection Division.
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