July 27, 2005
PROTECTION DIVISION ISSUES CEASE AND DESIST ORDER AGAINST UNLICENSED
HOME IMPROVEMENT CONTRACTOR
Attorney General J. Joseph Curran, Jr. announced today that
his Consumer Protection Division has issued a cease and
requiring a home improvement contractor to pay restitution for
taking deposits from Montgomery County and Prince George’s
County consumers for merchandise and home improvement services
and failing to provide the merchandise and home improvement services.
William Gregory Gerhardt of Spencerville, Maryland, doing business
as Quality Installation, Inc. and Quality Installations, Inc.,
was also ordered to pay restitution for unauthorized charges that
he made to consumers’ credit card accounts.
The Consumer Protection Division determined that Gerhardt violated
the Maryland Consumer Protection Act by failing to provide kitchen
remodeling and other goods and services he promised and failing
to refund customers’ payments. The Division also determined
that Gerhardt misrepresented that he possessed a Maryland home
improvement license in violation of the Maryland Consumer Protection
Act. In addition, the Division determined that Gerhardt, who met
with consumers in their homes to sell the goods and services, violated
the Maryland Door-to-Door Sales Act by failing to advise consumers
of their right to cancel the transactions within three business
days of their purchase.
Individuals that sell home improvement services must possess a
Maryland home improvement license and provide the promised services,” said
Attorney General Curran.
The Division’s cease and desist order immediately bars Gerhardt
from offering and selling home improvement services unless he possesses
a valid, Maryland home improvement license and informs consumers
of their cancellation rights. The order also bars Gerhardt from
accepting payments from customers prior to providing the promised
goods or services.
Consumers who may have had a problem with William Gregory Gerhardt,
Quality Installation, Inc. or Quality Installations, Inc., may
call the Consumer Protection Division at 410-528-8662.