October 9, 2002
Sean Caine, 410-576-6357
bookseller agrees to clarify policy, and protect customer data
Attorney General J. Joseph Curran, Jr., announced today that after
lengthy discussions between Maryland and a coalition of State Attorneys
General, Amazon.com has agreed to make wide reaching changes to
Amazon.com is based in Washington State and does business with consumers
nationwide and locally in Maryland. The changes obtained by Maryland
and the multistate coalition will protect U.S. consumers from exposure
of their sensitive and personal data collected by the company.
am hopeful that other businesses will follow Amazon.com's lead by
treating the protection of customer information as a top priority,"
Attorney General Curran said.
changes include an agreement that Amazon will provide grandfathered'
heightened protections for any data collected under prior privacy
policies, will not sell customer information to marketers, and will
significantly narrow the wording of exceptions in the current privacy
policy. In addition, Amazon agreed to provide more specific examples
regarding how data was used, and what data the company gathers about
the Federal Trade Commission. The FTC did not seek any changes in
the new policy, despite widespread consumer concerns that the new
policy put consumer data at risk. Also joining Maryland in the review
Connecticut, Iowa, Florida, Hawaii, Maine, Massachusetts, Michigan,
New Hampshire, North Carolina, Oregon, Tennessee, Vermont, Wyoming,
and the District of Columbia.