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Q & A regarding Equity Residential Restitution Claims
1. What was Equity Residential doing that was wrong?
The Division alleged that Equity Residential improperly deducted termination fees from consumers' security deposits, charged consumers excessive application fees, and failed to provide tenants in some of the properties it managed with receipts required by Maryland law when it collected their security deposits.
2. Under the settlement, what has Equity Residential agreed to do?
3. How were refund amounts calculated?
The refund amounts that will be paid to consumers include any improper termination fees that were deducted from a tenant's security deposit, any amount over $25 a tenant was charged as a rental application fee, and $25 to tenants who did not receive proper security deposit receipts. The refund amount will be divided among each tenant who was named on the rental lease signed with Equity Residential.
4. How did the Division determine who will receive a refund?
The Division reviewed rental records and data provided by Equity Residential to determine which tenants were charged improper fees or not provided proper security deposit receipts. The settlement concerns tenants who resided in properties managed by Equity Residential from January 1999 until August 2005.
5. When will the refunds be paid?
Refund payments should be mailed to consumers from the Comptroller of the Treasury's office in Annapolis within four months of the date on the claims notice or, in the case of consumers whose claims notices required the tenants to provide the Division with any information, within four months of the Division's receipt of the requested information.
6. What Equity Residential apartment complexes were covered by the settlement?
Anne Arundel County Apartments
Greentree, 8035 Greeneleaf Terrace, Glen Burnie, MD 21061
Frederick County Apartments
Brookside, 148 Willowdale Dr., Frederick, MD 21703
Howard County Apartments
Clary's Crossing, 1311 Little Patuxent Parkway, Columbia, MD 21044
Montgomery County Apartments
Apsen Crossing, 14120 Grand Pre Road, Silver Spring, MD 20904
Prince George's County Apartments
Marymount, 8220 Marymount Drive, Laurel, MD 20707
7. Who may I contact if I have other questions?
write to: Equity Residential Refunds, Attn: Ann Thiel, Consumer Protection
Division, 200 St. Paul Place, 16th Floor, Baltimore,
MD 21202 or you may call (410) 576-7231.
Attorney General of Maryland 1 (888) 743-0023 toll-free / TDD: (410) 576-6372