What's Your Consumer IQ?
Consumer Information from the Federal Trade Commission
Consumer Tips and Publications
Free copies can be requested at 410-576-6500 or toll-free 1-888-743-0023.
BOOKLETS - A Consumer Guide for Seniors Landlords and Tenants: Tips on Avoiding Disputes Nursing Homes: What You Need to Know Buying a New Home: Consumer Rights and Remedies Home Buyers: Beware of Flipping Scams (en español: Cuidado con el Fraude "Flipping" ) Identity Theft
OTHER PAMPHLETS -
Protecting Marylanders in the Marketplace
CONSUMER TIPS
Automobiles Automobile Leasing Updated May 2010 Auto Repair Buying a New Car Lemon Law New Car Contracts Buying a Used Car Compra de un Coche Usado
Consumer Essentials Keeping Your Eyes Open When Donating to Charities Complaining Effectively What's Your Consumer IQ?
Credit & Finances Credit Card Fraud Credit Card Offers: What's the Catch? Updated June 2010 Credit Cards: Fraudulent Offers Credit Cards: Disputing a Charge Credit Insurance: Read the Fine Print Before You Buy Credit Repair Scams Chinese Translation Credit Reports Credit: Solving a Major Problem Debt Management and Settlement Companies Debit Cards Debt Collection: Your Rights The Evolution of Scammers E-Z Loans, Danger Zones Financial Exploitation Foreclosure Scams Chinese Korean Investment/Savings Scams
Health At-Home Genetic Tests - Proceed with Caution Contact Lens Prescriptions Health Discount Cards Health Insurance-Denial of Coverage Hearing Aids Herbal Supplement Warnings HMOs: Selecting The Best For You Understanding Medical Bills Medical Information: Privacy Medical Insurance: Using It Wisely Medical Records Nursing Homes: What You Need to Know Weight Loss Claims What's Your Health Education and Advocacy IQ?
Home Buying a New Home (PDF) Common Ownership Communities (COCs) Eviction: Get the Facts "Flipping" Scams (PDF) "Flipping" Scams (en español) (PDF) Furniture and Mattresses Hiring a Mover Home Equity Loans: Beware Predatory Home Repair Rip-Offs Home Security Systems Landlords & Tenants: Resolving Disputes Landlord Foreclosure Update Chinese Korean Lending Mobile Homes Rental Application Fees Tenant Rights for Students
Mail, Phone & Internet Cell Phone Bill Surprises E-Mail Scams Extra Phone Bill Charges (Cramming) Foreign Lottery Scams: Convincing But Phony “Free Trial” Offer Scams Internet Auctions Internet Privacy Online Piracy Prevention: Navigating Dangerous Waters Pay-Per-Call Scams Pre-Paid Phone Cards Shopping From Home Stop Telemarketing & Junk Mail Telephone Long Distance Switching (Slamming)
Purchases & Contracts Analog to Digital Broadcasting Information Carpet Purchases CD and Tape Clubs Contracts: Know What You're Signing Add Ons: Financing, Credit Insurance and Service Contracts When a Store Goes Out of Business Gift Cards: Avoiding Potential Pitfalls Home Security Systems Layaways Long-Term Contracts: Fitness Centers, Lawn Care, Karate Lessons and More No-Interest Financing Refunds & Exchanges Rent-to-Own Returning Defective Items Service Contracts Timeshares: a Break from Reality? Toy Safety
Sweepstakes & Telemarketing How to Stop Telemarketing and Junk Mail 900 Numbers Sweepstakes Telemarketing Scams